ALWAYS HAPPY TO HELP
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ALWAYS HAPPY TO HELP |
TELL THE WORLD WHAT WENT WRONG AND HOPEFULLY THE WORLD WILL GET BETTER |
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Complaint Date 5th April 2009 |
Maver UK Ltd |
Complaint entered fishingernie@googlemail.com Bodmin Moor - Cornwall |
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Having borrowed my
mate's Tilley Meat Cutter a few times previously I decided to buy myself
the new Maver Cutter which looks strikingly similar but is a few pounds
cheaper than the Tilley.
I then noticed that the
wires in the first chamber were not interwoven and that all the wiring
on the cutter was rather slack and uneven. (see picture) The
sponges on the plunger were very thin and cut uneven but, undeterred I
proceeded to cut some meat. After
pushing the meat through the first chamber I inserted the separator,
which turned out to be too short to reach the other end and,
consequently some of the meat was pushed back into the first chamber
when I pushed it out into my box. Due to the lack of
tension on the wires the meat was rather mushy und uneven and nothing
like I had seen before. I also hurt myself again on the wires and I was
left extremely dissatisfied and annoyed that I had tried to save myself
a few pound and bought this cutter. Nevertheless I had
bought it, it was own stupid fault and decision, and I used it for a
short while wearing a thick glove to avoid any further injuries when I
managed to snap the wire. I then
tried to rewire the cutter with the replacement wire enclosed ( 2mtrs of
rather soft bendable wire) but
unfortunately whilst trying to get some tension I stripped the screw
which seemed to be rather short and that was the end of my meat cutter.
By this time I was so
feed up and frustrated that I decided that it was not fit for the
purpose and I took it back and told them what I thought about it.
Fortunately the shop owner saw my point and agreed with me and I had my
money refunded which I have put towards a
Tilley cutter which works a
treat without any complaints. The
Maver cutter should be supplied with a safety warning, a box of plasters
and some sturdy gloves as it is impossible to use it without cutting
yourself and I am just surprised and astonished that Maver have put
their name on such a cheap inferior copy of an otherwise fantastic meat
cutter. Yes, it is cheaper than
the other makes such as the MCM or the Tilley but I now know why and I
just hope that my fellow fishermen read this before they buy one. If
they still go ahead with their purchase than they can only blame
themselves afterwards but if you have already bought one and have found
the same problems I found then do what I did and take it back for a
refund. As a
matter of interest I did have a look at the
Maver website and to my utter amazement found the following
statement and I quote:
“It is recommended to heat the meat up slightly before cutting
as this softens the meat and makes it easier to cut” How the heck am I
supposed to heat my meat on the river bank. Make a fire perhaps or carry
a Bunsen burner. Maver clearly are aware that this cutter is not up to
standard as they would not make such a nonsensical statement. I have also just found out that a firm called J&M Clearance & Liquidation in Kent are now selling the Maver Meat Cutter at knock down prices which must mean that Maver are clearing out their stocks and are disposing of this cutter. Maybe they seen the light? And if I would own a fishing tackle shop, having bought this cutter which is now sold by stock liquidators, I would be the first to be on the phone to Maver and insist that they take back my stocks for a full credit. |
(click pictures to enlarge and show more details)  Wire sticking out from screw  Wiring in first chamber  Wiring in second chamber   Plunger Pads Misfit and Thickness  |
Whilst we try to ensure that the complaint is truthful and
factual we cannot accept responsibility for the complaint. If you are
affected by the complaint and if you think that the complaint is
inaccurate or misleading then please
contact us
with supporting details of your objection and we will gladly correct or
remove any erroneous part from this page. |
IF
YOU WISH TO COMMENT OR ADD YOUR VIEW THEN PLEASE CONTACT THE COMPLAINANT
OR THE EDITOR OF THE COMPLAINT SHOP. YOU CAN DO THAT VIA THE E-MAIL ADDRESS OR YOU CAN USE OUR CONTACT FORM AND WE WILL GLADLY ADD YOUR CONTRIBUTION IF WE FEEL IT MAY BE APPROPRIATE. |
Larry from Sheffield has sent us the following contribution:
The problem with all
these copy cutters is that all they look identical but what let’s most
of them down is the wiring. They are using soft bendable wire which
sooner or later will break and despite the fact that they are supplying
you with about 2mtrs of the same soft bendable replacement wire, which
is not long enough to completely re-wire a complete cutter, you
soon will finish up with a cutter you can’t use.
It’s
a bit like buying a Rolls Royce with a Lada engine, but then you get
what you pay for and you can’t really complain when the problems start,
especially when you had been made aware of troubles it may cause you.
They are fine as long
as the wires last and they are totally useless when they snap as you
can’t possible get the tension you will need to get a clean cut.
What’s the good of
having to warm up the meat and finish up with a mushy mess, you may as
well just get a riddle and push it through if this is what you want.
If you have been
caught out and if you aren’t happy with your cutter then there is a
solution:
a)
take
it back to where you bought it and request a refund
b)
have it professional re-wired for £10.00 at the
following website:
www.webng.com/meatcutter/Tilley2.htm#T6 c)
part
exchange it for £15.00 and get a brand new Tilley Cutter or d)
throw
it in the bin, buy a riddle or a knife and go back where you were
before.
The Maver cutter is now down to £12.00 + postage
which is half the recommended Retail Price. It’s has obviously been
cleared out as a job lot to a clearance company and everybody who tries
to get a higher price is wasting their time selling it and I agree with
the previous complainant that I would not be very happy if I would own a
tackle shop and have some unsold Maver cutters on my shelf. |
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