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Complaint Date 26/11/2003 |
Complaint entered by
m.rennie1@ntlworld.com
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Car Cover |
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All Your Complaints under one Roof |
Tell the World what went wrong and hopefully the world gets better |
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Last update 31/10/2007 |
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Complaint Date 26/11/2003 |
Complaint entered by
m.rennie1@ntlworld.com
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Car Cover |
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When I purchased a car cover from
the Ayr branch of Lidl I asked the assistant, if it was not suitable
could I bring it back & he said YES. When I got it home & read the
instructions for use it said the cover could not be left on the car for
more than 3 days. As I am going on holiday for 7 weeks, it is no good to
me. When I took it back they refused to refund my money г9-99 |
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We e-mailed Mrs Rennie and established that the car
cover she tried to return was still in it's original packaging and we
consequently contacted Lidl and asked them to re-consider their decision |
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Lidl confirmed promptly that they have
contacted Mrs. Rennie directly and, as we have not heard from Mrs.
Rennie since, we assume that her complaint has now been settled and that
her money has been refunded. |
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Complaint Status: closed
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Overall Efficiency: .gif){kind=small}
satisfactory
лллл
Respond Time
:
satisfactory лллл
Final Outcome :
satisfactory лллл |
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Further links to Lidl complaints:
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