the complaint shop

the complaint shop
Always Happy to Help	TELL THE WORLD WHAT WENT WRONG AND HOPEFULLY THE WORLD WILL GET BETTER

This website has been created to help consumers to obtain their rights if they feel that they are entitled to refunds or compensation for goods and services they did not receive or if they have been sold faulty goods.

The majority of complaints arise from negligence or incompetence by staff and employees and it is very rare that companies deliberately set out to defraud their customers.

Most companies, for this very reason, will only be too happy to put things right once they have been confronted with the complaint as any complaint damages their reputation.

When you feel that you have been mistreated for one reason or the other complain to the Manager or the Managing Director of this company

Always keep your temper, be calm and logical in your approach and insist firmly that your complaint is put right.

Bear in mind that your complaint must be reasonable to succeed.

There are numerous organisation which can help you in pursuing your claim such as the Standards Trading Office which is part of your local council or the Small Claims service within the County Court.

We are inviting the consumers in the United Kingdom to send us their complaints for publication including completed and settled claims as we feel that this would, in the long term, help all of us to reduce the necessity of us complaining and make it easier for all consumers to obtain a fair and just settlement.

Regretfully we had to withdraw our offer of FREEhelp and assistance and we now have to charge a nominal fee of £10.00 which will be donated to charity.

Our assistance used to be FREE on the understanding that the complainants who have requested our assistance would be keeping us fully informed and updated whilst their complaint was investigated but, regretfully, a large number of consumers did not comply with this condition

Our supplement page, which is also accessible from our Home Page will explain our reasons for withdrawing our free assistance in further detail

We will still, at our discretion, publish your complaint on our website FREE of CHARGE if we think that the publication of your complaint will be beneficial to the community but please note that you will have to include your name and address when you send your complaint to us.
We cannot and will not publish anonymous complaints and we reserve the right to check the validity of the addresses given to us

WE ARE HAPPY TO PROMOTE DOM LITTLEWOODS NEW BBC SERIES

BBC1's 'Don't Get Done, Get Dom'

Do you feel you’ve been treated unfairly by a big business or organisation?

Have you suffered a raw deal, or is a company not delivering the service or standards it promised?

If this is you get in touch with ‘Don’t Get Done, Get Dom’ the hit BBC1 consumer affairs show. People’s champion Dom Littlewood could help solve your consumer nightmares.

Series Hotline: 0207 713 6868

Series Email: dom@flametv.co.uk