Copyright

All rights, including copyright and database right, in this web site and its contents, are owned by or licensed to The Complaint Shop, or otherwise used by The Complaint Shop as permitted by law.

In accessing these web pages, you agree that you will access the contents not for any commercial or public use but solely for your own private use.  You may download and view any part of the contents on this web site and print out and keep hard copies for your personal, informational and non-commercial use,  so long as you do not modify or alter it in any way.

You undertake not to download, copy, print, display, reproduce, publish, license, post, distribute, transmit, re-transmit, broadcast, modify, or show in public any part of this web site in whole or in part without the prior written permission of The Complaint Shop or in accordance with the Copyright, Designs and Patents Act 1988.

The complaints published on our website do not represent the opinion of the Complaint Shop but are solely the views of the complainants.  Whilst we try to do our outmost to ensure that the complaints are factual correct we leave it to the viewers of this website to make up their own mind to decide if the complaints are justified. If any of the parties concerned wish to raise any objections or  add their views or opinions we will gladly allow this as long as the objections are reasonable and rational and are not abusive. In doing so we will always try to publish the complaints or objections as received in it’s original form and we cannot allow any exception to this procedure. If you contact us then we take this as your consent to allow us to publish your complaint or add your comments to our web pages.

We cannot and we will not publish anonymous complaints.