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Complaint
Date 03/05/05 |
Complaint entered by redpumpernickel
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NEUTRAL
Feedback
RESPONSE
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All Your Complaints under one Roof |
Tell the World what went wrong and hopefully the world gets better |
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Last update 17/10/2007 |
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CLICK LOGO FOR LINK TO EBAY
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Complaint
Date 03/05/05 |
Complaint entered by redpumpernickel
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NEUTRAL
Feedback
RESPONSE
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It’s time to tell the whole story and the truth
I have just been left a ‘neutral’ feedback by ashley6687 which said ‘Could have been more accurate regarding item condition. Packaged with great care’
Naturally I was rather disappointed as I take great car in trying to be as accurate as I possibly can and I had another look at my description which said as follows: Sylvac Pineapple Shaped Vase This is a very unusual and most attractive Vase from Sylvac in a pineapple design etc etc etc It is in excellent condition with no apparent damages or blemishes apart from some very minute underglaze grazing on the inside
It was a vase from the 1950’s – It had no chips or cracks and, as I do not sell new items in mint condition I considered this to be excellent.
Regretfully, ashley6687 thought differently and elaborated on his previous criticism with further additions Water stains inside vase, blue underglaze marks outside. Should have mentioned and he continued to say Not down to buyer to guess condition! TRY BEING HONEST - IF YOU`RE ABLE! - AWFUL
Thanks a bunch ashley6687
Just because I did not mention that a 1950's vase had been used by a previous owner I am being accused of being dishonest and awful ???
I will leave it to all you folk out there to decide and judge my integrity and my honesty but clearly I cannot see as to why I should have to tell a potential buyer that a 50 year old vase has got water marks from having been used This is what vases are made for, isn’t it?
As for the blue underglaze marks –they are part of the manufacturing process there is not much I can do about that That’s how it was made and that hasn’t changed since it was brand new SylvaC stopped trading in 1982 so the newest items around are now over 20 years old
Dear ashley6687 The next time you buy something old be a bit more tolerant and don’t make accusations of dishonesty when there was no intention of misleading you or anyone else and please don’t buy anything of me again
A very sad, disappointed, disenchanted and frustrated seller on ebay |
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Complaint Status: closed
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